Ford is recalling over 78,000 models of the 2021 and 2022 Edge crossover to repair a defective rear-view digicam. House owners of affected automobiles may have the choice of both downloading an over-the-air software program replace to appropriate the glitch or bringing their automobile to their nearest Ford dealership.
Assigned recall quantity 22V-151 by the Nationwide Freeway Site visitors Security Administration (NHTSA), the marketing campaign contains 78,376 automobiles, and the difficulty impacts each single one in every of them. Ford defined that some Edge house owners “might expertise a distorted, black and white, or discolored display screen” after they have interaction reverse. Alternatively, the issue can even present itself by means of traces throughout the display screen, a clean picture, or a message that claims “digicam is unavailable.” These points can enhance the chance of an accident, although the corporate shouldn’t be conscious of any.
Ford blames the issue on its SYNC 4 software program, which makes use of a low-power mode to load the infotainment system extra rapidly. “When the analog video decoder chip within the infotainment system makes an attempt to exit the low-power mode, the reset timers should not activated, inflicting shade data to be incorrectly decoded leading to picture show points,” the corporate added. Fortunately, the repair is fast and easy.
The over-the-air software program replace that can disable the low-power mode from SYNC 4’s analog decoder chip can be despatched out in March 2022, based on NHTSA paperwork, although patrons can even ask a seller to obtain it for them. And, clients who’ve paid to get this difficulty mounted earlier than the recall was introduced can be eligible to obtain a refund, however the deadline to use for one is Might 13, 2022.
Ford added the brand new model of SYNC that is on the root of the recall to the Edge for 2021, which could clarify why older examples should not included within the marketing campaign. In hindsight, this might need been the mannequin’s final main tech replace: It is allegedly retiring in 2023.